Actress and host Ai Ai Delas Alas could not help but air out her frustration over an “unprofessional” travel agency after she booked a business class ticket for her husband Gerald Sibayan.
According to the Comedy Concert Queen, the plane ticket was already e-mailed to her when her husband was informed a day before his flight that he will be given an economy class ticket instead due to conflict with other clients.
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Ai Ai shared: “I never felt so frustrated with the incompetence of someone in the service business. Nagpabook ako ng flight for my husband to LA for tomorrow as early as July 21 and paid for a business class ticket under the promo rate of ESG Leisure, yung travel agency. Na-email na sa akin ang e ticket. So ok na dapat di ba? Aba! I was surprised na my husband was informed just this morning that he will be issued an economy ticket instead of a business class ticket kahit I paid for it as early as July. Sabi ng may ari ng travel agency, kasi daw ang dami daw nagpabook and 200k ang ibabayad and not the promo rate I paid for. Di ba ang purpose ng early booking is para makatipid? Now ako ang iipitin and iinconvenience? Is that fair?”
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