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J&T Express apologizes and takes full responsibility for the mishandling incident

Courier service J&T Express issued an apology to the general public after a video showing their workers carelessly tossing parcels into a delivery. Most of the workers are not even wearing a masks and most of them were even shirtless.

In a report by GMA News Online, J&T Express vice president Zoe Chi said they were “shocked” by the video.

“We would like to apologize about the incident that has circulated a few days ago. We were shocked to see the video. We humbly take full responsibility for this incident,” she said.

(Photo source: Youtube screengrab – @GMA News)

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